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| Parameter | Specification |
|---|---|
| Type | 700c AERO-50 PHANTOM B3 STEE |
| Material | 100% Toray T800 + T1100 |
| Spokes | T800 Carbon fiber spokes |
| Hub | TOCCAY 36T ratchet hub |
| Cassette | HG Shimano XDR |
| Rim | Compatible with tireless, tubeless, clincher, and one-piece rims |
| Warranty | Two-year warranty on hubs, spokes, and rims |
| Wheelset Coating | Unpainted bare carbon coating |
| Wheelset Weight | 1260g |
| Hub Bearing | TPI 15267 ball bearing |
| Wheelset Dimensions | 25mm inner width, 33mm outer width |
| Packaging Dimensions | 80x69x21cm |
| Accessories Included | Vacuum valve, TPU inner tube, spare spokes |








TOCCAY Wheelset Warranty Policy
| Section | Item | Details |
|---|---|---|
| Basic Info | Product Categories | Road Wheelsets / MTB Wheelsets / Gravel Wheelsets |
| Warranty Period | 3 Years from Date of Purchase | |
| Registration | Must complete warranty card + online registration (failure voids warranty) | |
| Transferability | Non-transferable, only valid for original purchaser | |
| 0–30 Days Coverage | Manufacturing Defects | Free replacement + TOCCAY covers shipping |
| 31 Days – 3 Years Coverage | Manufacturing Defects | Replacement provided, customer pays shipping |
| Special Case | If discontinued → Free upgrade to latest equivalent model | |
| What Is NOT Covered | Wear & Tear | Bearings, spokes, nipples, tires, hubs, seals, rim tape, etc. |
| Installation Issues | Improper installation or adjustment | |
| Maintenance | Lack of maintenance or improper care | |
| Cosmetic Damage | Decals, anodizing, surface finish | |
| Accident Damage | Crash or impact damage | |
| Product Status | Second-hand / used / “as-is” products | |
| Fraud | Counterfeit products | |
| Unauthorized Work | Unauthorized repair or modification | |
| Warranty Void Conditions | Misuse | Jumping, stunt riding, extreme use |
| Structural Changes | Wheel modifications | |
| Tire Pressure | Exceeding 140 psi | |
| Assembly | Improper assembly | |
| Compatibility | Use of incompatible parts or accessories | |
| Brake System | Use of non-carbon-specific brake pads | |
| Important Notice | Customer Action | Contact TOCCAY Customer Service immediately if issue occurs |
| Repair Rule | Do not self-repair, otherwise warranty will be void |
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 7 to 10 working days. Your tracking number will be updated 3-7 days after your order has been shipped. Delivery Time All items in store may take 1 to 3 business days to process. Please add processing time to your shipping estimate below. Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times. The shipping time depends on shipping way you choose. We can supply multiple shipping options. For normal opition, shipping time is: US:6-12 working days CA:8-15 working days AU:6-10 working days UK:6-10 working days
Return & Exchange Policy By placing an order, You confirm that You have read, understood and accepted these following policy. Cancellation We accept order cancellation before the product is shipped or produced.We cannot cancel the order if the product is already shipped out. We also offer order adjustment service if your order is not yet shipped out. If you want to make any changes to your order, welcome to email us at toccaybike@163.com as long as it has not been shipped. Return or Resend Our policy lasts 15 days from arrival date. If 15 days have gone by since you received the item, unfortunately, we can’t offer you a refund or resend. You have two options: 1 .Return: We accept the return on products which were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item or damaged item). Item(s) must be returned together with proof of purchase. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items: Gift cards Downloadable software products Some health and personal care items To complete your return, we require a receipt or proof of purchase. Please contact our support team via toccaybike@163.com for more information. You will pay for return shipping. For quality related returns, return shipping cost is refundable. Items not meeting the above criteria will be considered ineligible for a return. 2.Resend: if the item is faulty due to an error on our end (e.g. wrong item ).We are willing to resend the correct product for you. If the item is defective due to transportation issues (such as damaged items).We can reissue new product for you under the premise that you bear part of the shipping cost Refunds (if applicable) Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Due to transportation problems, If you think the return is too troublesome,the goods are damaged when the goods are received, we can bear part of the loss and refund part of the amount.
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