Privacy Policy

Privacy Policy

TOCCAY respects your privacy. This Privacy Policy explains how TOCCAY collects, uses, shares, and protects personal information when you visit toccaycycling.com, contact us, or place an order through our Shopify-powered store.

Information We Collect

We may collect information you provide directly, including your name, email address, shipping address, billing details, order information, and messages sent to customer support. We may also collect technical information such as IP address, browser type, device information, pages visited, and interactions with our website.

How We Use Information

We use personal information to process orders, arrange shipping, provide customer support, respond to warranty or return requests, improve the website, prevent fraud, comply with legal obligations, and send service-related communications. Marketing communications are sent only where permitted by law or with appropriate consent.

Payments and Checkout

Checkout and payment processing are provided through Shopify and supported payment providers. TOCCAY does not store full payment card numbers on its own website systems.

Sharing Information

We may share information with service providers that help operate the store, process payments, fulfill orders, deliver packages, provide analytics, prevent fraud, or comply with applicable laws. We do not sell customer personal information as a standalone business practice.

Cookies and Analytics

Our website may use cookies and similar technologies to operate the store, remember preferences, measure performance, and improve the shopping experience. You can manage cookies through your browser settings where supported.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information. To make a privacy request, contact Wheelsetdivision@toccaycycling.com.

Contact

For privacy questions, contact TOCCAY at Wheelsetdivision@toccaycycling.com.